Press Ganey Honors Nation’s Best Health Care Organizations for Quality Improvement

SOUTH BEND, Ind., Nov. 8, 2010 /PRNewswire/ — Press Ganey Associates, Inc. has

announced its elite class of 2010 award-winning health care organizations,
including recipients of the first-ever Success Story Awards for clinical
achievement, as well as the prestigious Press Ganey Summit Award.

Press Ganey, the health care industry’s leading performance improvement firm, is
trusted by more than 10,000 health care organizations to create and sustain high
performing organizations and to help improve their clinical, operational and
patient satisfaction outcomes. In addition to the Success Story and Summit Award
recipients, the company is honoring winners of the following awards this week at
the Press Ganey 2010 National Client Conference in Orlando, Fla.

– Partner of Choice Award
– Best Place to Practice Award
– Distinctive Workplace Award
– Top Improver Award

This year for the first time, Press Ganey recognized a clinical category of
Success Story Award winners, naming three recipients. Six other organizations
also received the award for patient satisfaction initiatives. The Success Story
Award recognizes clients whose innovative approach to overcoming challenges has
led to improved delivery of care and clinical quality. All Press Ganey clients,
from every sector of health care, are eligible to apply.

Seventy-eight organizations were honored with a Summit Award for achieving and
sustaining the highest level of excellence in patient satisfaction. In addition,
five Partner of Choice Award winners were recognized – including Palmetto Health
Baptist Easley of Easley, S.C., which won the award for the second year in a row
after being the only recipient in 2009.

Almost 2,000 health care leaders from across the country have gathered in
Florida at the Press Ganey conference to discuss, learn and share best practices
on some of the key issues related to health care quality improvement. Attendees
also have an opportunity to hear from leaders of the award-winning organizations
and take back practical improvement tips to their own organizations.

“We’re excited to recognize more than 150 clients for their outstanding
achievements over the past year,” said Press Ganey CEO Richard Siegrist. “These
health care organizations serve as shining examples of the positive outcomes
that result from placing importance on patient satisfaction and quality of
care.”

Winners include health care providers from across the country in both
metropolitan and rural areas. A complete list of 2010 Press Ganey award
recipients can be found on the Press Ganey website.

The Partner of Choice Award is bestowed on clients that have reached and
sustained excellence in their patient, physician and employee scores.

The Best Place to Practice Award and the Distinctive Workplace Award recognize
clients that have reached and sustained the highest scores on physician
partnership surveys and employee partnership surveys, respectively.

The Top Improver Award recognizes organizations that continuous improvement over
a two-year period.

Press Ganey Associates, Inc.

Recognized as a leader in performance improvement for 25 years, Press Ganey
partners with more than 10,000 health care organizations to create and sustain
high performing organizations, and, ultimately, improve the overall health care
experience. The company offers a comprehensive portfolio of solutions to help
clients operate efficiently, improve quality, increase market share and optimize
reimbursement. Press Ganey works with clients from across the continuum of care
- hospitals, medical practices, home health agencies and other providers -
including 50% of all U.S. hospitals. For more information, visit
www.pressganey.com.

SOURCE Press Ganey Associates, Inc.