Hospitals Can Do More with Less Energy, Says Health Care Management Expert Karen Valencic

INDIANAPOLIS, Nov. 1, 2011 /PRNewswire/ — Hospital leaders can motivate
employees and get more work accomplished with better, long-lasting results if
they look at their problems in a different light, says health care performance
improvement expert Karen Valencic.

“If today’s business climate is a turbulent and unpredictable hurricane, then
the key to sustained success is operating in the ‘calm eye,’ not the outer bands
of turbulence. When a hurricane loses its calm eye, it loses its power. The same
is true for business leaders; losing the calm eye or center, they lose power,”
says Valencic, author of “Spiral Impact: The Power to Get It Done with Grace”
(http://www.spiralimpact.com).

She urges health care workers to shatter the typical model of driving harder to
get more done. She applies her martial arts and engineering degree to coach
business leaders and teams how to “spiral” to make “impact” and do it with grace
and ease.

“Think of the difference between a hammer and a screwdriver. Many people who
work in health care organizations feel hammered with too much to do. They are
doing the work of two people. This extra work accelerates burnout and destroys
innovation. They are really stressed,” says Valencic, who keynotes health care
conferences and leads training sessions and workshops on conflict resolution and
employee engagement.

Valencic’s Spiral Impact® model touts using the spiral for improved performance,
as with a screwdriver, easier to drive, stable and with a sustained outcome.

“Power comes in the form of a spiral not a straight line,” says Valencic, a
shodan black-belt martial artist.

“I help people engage in a way that is productive. I created the idea of
spiraling because anything else takes too much energy,” said Valencic, who
speaks and consults with health care companies, hospitals and associations that
are going through challenges. She shows them how to innovate through conflict
and change.

“In a stormy business environment, business leaders have the challenge of
planning in uncertainty with the added caveat of keeping their employees fresh
and innovative. Spiral Impact provides the guidance and keeps you in the calm
eye of the storm,” says Valencic, who also consults on changing workplace
cultures in health care. “People have to get along. Leaders need to learn how to
hold their people accountable.”

She shares her proprietary 4-point Spiral Impact process for getting things done
with grace and ease.

“To begin, recognize when you are pushing or pulling. That pounding heart,
tension in your neck or gut, or holding your breath are clues you are hammering
away,” said Valencic, who coaches health care leaders to literally spiral when
they feel tension.

She offers these four ways to spiral, which can be used individually or in
combination depending on the needs of the leader.

1. Become the “calm eye of the storm.” This is a concept Valencic refers to as
centering. Valencic shares a variety of ways to accomplish this with
clients. Breathing is at the core of all of them. She explores this in
depth with her audio guide designed for while you are driving.

http://www.karenvalencic.com/products/

2. Notice what statements you make about the situation. Change those
statements into questions, acknowledgements or both. “This is impossible,”
becomes “If we knew how, what would it be?” “They will never change,”
becomes “How have I explained the expectations and verified understanding?”
This economy is destroying us,” becomes “What opportunity or need can we
fill?” Questions create answers; statements keep you stuck.
3. Declare three levels of intention. What is it that you want that you don’t
have? Valencic asks her clients to clarify three levels of intention: the
bigger picture, the deeper values or purpose, and the immediate. Making
sure all three line up every day is key to making sure you are not going in
circles. Intention is what differentiates a spiral producing results from
endlessly going in circles.
4. Choose your support. Feel like the Lone Ranger? Identify trusted advisors
who can help guide you through the storm and keep you in the eye.

“Hurricanes are powerful. Use that Spiral power for good and go make a positive
productive Impact!” she says.

About Karen Valencic and Spiral Impact

Karen Valencic, founder and president of Spiral Impact, has been known for her
content-rich, engaging presentations on conflict reconciliation for over 20
years. For more information and video lessons, go to
http://www.spiralimpact.com. Her book, “Spiral Impact: The Power to Get It Done
with Grace,” has recently been published on all e-book formats and is available
in paperback on her website.

Contact:

Karen Valencic
317-257-0684
karen@karenvalencic.com

SOURCE Spiral Impact