Lippert Components Announces New State-of-the-Art Customer Service Center
GOSHEN, Ind., July 18, 2011/PRNewswire/ –Lippert Components, Inc., a subsidiary
of Drew Industries Incorporated (NYSE: DW), announced today the opening of its
new, state-of-the-art customer service center. The new service center, located
at 1701 Century Drive, Goshen, Indiana, (telephone: 866-524-7821 (866-LCI-SVC1),
e-mail Warranty@LCI1.com), will also have the capability to sell and install
aftermarket products such as windows, doors, suspension and Trailair(TM)
products, and the increasingly popular Level Up(TM), the top-of-the-line towable
RV leveling system.
The new service center has five service bays, and is staffed by 40 highly
trained repair personnel and service technicians, who can both install and
answer technical questions on any of the wide array of RV products sold by
Lippert Components and its sister company, Kinro, Inc.
“Our new service center is also fully equipped with customer-friendly
conveniences, such as internet access, TV, and kitchen facilities, to help
ensure that our customers are comfortable and productive while we are providing
service or installing new features for their RVs,” said Andrew VanSchoick,
Lippert Components’ Director of Customer Service.
“Andrew and his entire team have consistently done an outstanding job of meeting
the service needs of retail customers, the RV dealer network and RV
manufacturers,” said Jason Lippert, CEO of Lippert Components and Kinro. “Our
new service center, located in the heart of ‘RV country,’ will enable us to
provide these services even more efficiently, and install new aftermarket
features, in one convenient location. Outstanding customer service has always
been key to the success of Lippert Components and Kinro, and once again we
believe we have raised the bar for superior service. We are all very excited to
significantly expand our capabilities to serve the RV industry.”
About Lippert Components and Kinro
Lippert Components and Kinro supply a broad array of components for RVs and
manufactured homes, including chassis, chassis parts, RV slide-out mechanisms,
axles, upholstered furniture, mattresses, windows, doors, and thermoformed
products. Additional information about Lippert Components and Kinro can be found
at www.LCI1.com and www.Kinro.com.
SOURCE Drew Industries Incorporated















